How do I get my glove to you?
You are more than welcome to send it any way you like. The least expensive would probably be USPS Priority Mail by weight or UPS ground by weight depending where you are shipping from.

The address to send your glove to is:
GloveRelace.com
815 Caribou Ridge Trail
Pflugerville, TX 78660

Do you have a physical shop or are you online only?
Yes, I do work out of my home and will gladly meet customers but be sure CALL before heading over. A phone number you can reach us at is (512) 507-1978. If you have any questions and would like to send an email support@gloverelace.com or please feel free Contact us.

Do you guarantee your work?
Absolutely. If your laces break under normal playing conditions within 6 months, they will get relaced for free.

How long will the Relace/Repair process take?
With the 48 Hour Turn Around option selected the process usually takes 2 - 4 days (Weekends off). So in general 8 to 10 days door to door for relace only. Repairs may take some additional time.

What color laces to you currently use?
We currently use Black and Tan laces. Colored laces are available please check on the order page for the colors, but will incur an additional cost. I do sell lace too. click here

How do I pay for my glove repair/relace?
We currently are setup for you to pay with PayPal. You can use MasterCard, Visa, American Express or Discover within PayPal. Click here to open up an account at PayPal.

What are the differences between Standard and Express Shipping?
Standard Shipping is USPS Priority mail and will usually arrive in 1-3 business days
Express Shipping is USPS Next Day Air service and will usually arrive in 1-2 business days.

What is your Privacy Policy?
This website respects your privacy. We will not share or sell any information about our visitors to any third party companies or organizations. Furthermore, all orders processed through our Web site are held in the strictest confidence and are processed entirely by the secure servers used at Squarespace.com Any information we request from you will only be used to help us evaluate our customer base and to help us develop a better, faster and easier to use Web site for your enjoyment. If you have any further questions about our privacy policy, please use the Contact form to submit your inquiry.

How do you break in a glove?
Breaking in your glove is by far one of the hardest services to do to your glove and there are many different ways to do this. This process is what we do at GloveRelace.com. You can use a product like “Glove Honey” by Glovesmith or any good quality lube. Coat the entire glove without over saturating the leather. Once the glove is oiled, placed the glove in a zip-lock bag and seal. Then place the bag (with your glove in it) on the dashboard of your car, during the day in the heat. Leave it in there for about an hour and then remove. Once you remove the glove you want to play catch right away (the glove will be hot) but your glove will also feel very broken in. The glove will stiffen back up again, but if you do this process for 1-2 weeks your glove will be game ready. You can view a video of this service her: How to Break in a Baseball Glove.

5 to 8 days door to door and 48 hour Turn Around?
Once a glove is received it goes into my queue and then laced by date received. if you select 48 hour Turn Around then the glove will work its way back home within the 5 to 8 days door to door.

Glove break-in “do not do”:
• DO NOT put your glove in the oven.
• DO NOT put your glove in the microwave.
• DO NOT put your glove under your mattress and try to flatten it.
• DO NOT drive over you glove with your car
• DO NOT soak your glove in water
• DO NOT spit in your glove